Job Description

About the role

Lead. Improve. Make a Difference.

Join a purpose‑driven organisation where your leadership and innovation will directly enhance how we deliver home care across Queensland. As our Scheduling Team Leader, you’ll lead a team of 10 to build efficient, accurate, and compliant schedules that support both our clients and frontline workforce.

If you love improving systems, streamlining processes, and lifting team capability — this is your opportunity to create real operational impact.

As a Scheduling Team Leader, you will:

  • Lead, mentor, and support a team of 10 Scheduling Officers.
  • Drive system and process improvements to enhance scheduling accuracy, efficiency, and compliance.
  • Oversee day‑to‑day scheduling, reporting, payroll support, and quality assurance.
  • Resolve complex scheduling challenges involving clients, staff, and contractors.
  • Support the development of best‑practice procedures and service...

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