Job Description

Description

About the role:

As a Scheduling Success Coordinator (French Speaker), your primary role is to maximize the effectiveness and efficiency of Agilent’s field organization that impacts cost and revenue for the business. Focusing on strategic planning to optimize the field service team and meet our customer service commitments. As well as managing the daily operations within a given geography that continuously meets and exceeds the expectations of our internal and external customers by assigning the right service engineering resource, in the right location, at the right time.

Objectives:

  • Lead role for the scheduling team within a given geography to manage strategic planning of all onsite events and provide the Leadership team with a point of contact for escalations
  • Effective scheduling and optimization of Agilent Field System Engineers and Alternate Service Partner’s for installation, repair, and maintenanc...

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