Job Description

Scheduling Coordinator

Schedule: Monday to Friday, 08:00 AM to 05:00 PM EST

Position: Full Time

Language Requirement: English level C1

Work Modality: Remote

Experience: 1-2 years

Job Description

BrightStar Care is seeking a Scheduling Coordinator to ensure smooth daily operations for a home healthcare agency. The role involves managing caregiver scheduling, supporting workflows, maintaining proactive communication, and ensuring high-quality experiences for clients, caregivers, and internal teams. The ideal candidate is highly organized, detail-focused, and able to work in a fast-paced environment with accuracy and responsiveness.

Responsibilities

  • Build, manage, and adjust caregiver schedules based on client needs, availability, and certifications.
  • Communicate schedule updates, changes, and confirmations to caregivers and clients proactively.
  • Respond promptly to call-offs, emerg...

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