Job Description
PFH Technology group are currently looking for a Scheduling Co-Ordinator to join our team.
Key Responsibilities:
• Schedule appointments for the installation of new desktops and laptops across multiple
client sites.
• Coordinate and schedule repair visits for faulty or damaged devices.
• Liaise with client contacts to confirm access, availability, and any site-specific requirements.
• Communicate daily schedules and updates to field engineers and technicians.
• Maintain accurate records of appointments, site visits, and service requests.
• Track device deliveries and ensure timely follow-up with logistics and engineering teams.
• Respond promptly to queries from both internal and external stakeholders.
• Provide administrative support to the operations and service delivery teams as required.
• Update internal systems and databases with relevant information on appointments,
outcomes, and customer feedback.
• Assist with reporting and d...
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