Job Description
Job Description
Job Purpose
To perform a variety of duties in the coordination of scheduling and invoicing services for clients and the coordination and processing of billable hours and expenses of our Care Professionals, whilst providing the highest quality of service to clients.
The Role
Understand and build effective and efficient schedules around our clients and Care Professionals.Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.Be responsive to changes in the schedule and liaise with relevant team members.Match Care Professionals to new clients in conjunction with client services team and arrange introductions.Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.Manage staff sickness, including booking return-to-work meetings and ensuring appropriate cover is in p...
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