Scheduler - Workforce Management

The WFM Scheduler is responsible for creating, managing, and optimizing staff schedules to ensure adequate coverage that meets business demand and service level goals. The role involves forecasting alignment, schedule adherence monitoring, coordination with operations, and timely communication of schedule changes to employees.

Qualifications:

Education: 2nd year completed (with no back subjects)

Experience: Verint exposure is a must

Work set-up: Onsite

Job Type: Full-time

Pay: Up to Php45,000.00 per month

Benefits:

• Paid training

Work Location: In person