Job Description
What you’ll be doing
as a Scheduler
Working closely with repair teams, supervisors and managers in the field to plan and schedule day-to-day work.Coordinating leakage and customer-related works, making sure jobs are booked and progressed correctly.Liaising with local councils to ensure permits are in place and approved.Monitoring field activity, responding to issues as they arise and escalating where needed.Keeping customers updated throughout the process to help deliver a positive experience.Reviewing and managing backlog to ensure work is prioritised and completed on time.Using internal systems to support planning and scheduling, and keeping information accurate and up to date. Base Location: hybrid Kemble Court, Reading (usually Tuesday and Wednesday in the office)
Working Hours: Monday to Friday between 6 am and 8 pm, 36 hours
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