Job Description

Job Description

The Role

  • Understand and build effective and efficient schedules around our clients and Care Professionals.

  • Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.

  • Be responsive to changes in the schedule and liaise with relevant team members.

  • Match Care Professionals to new clients in conjunction with client services team and arrange introductions.

  • Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.

  • Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.

  • Work with the recruitment team to ensure sufficient current and future staffing levels are met.

  • Work with the Care Team to ensure new and existing care packages can be resourced and sched...

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