Job Description
Example are looking to recruit a highly organised and customer-focused Scheduler to join a well established property maintenance company
Responsibilities
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Provide excellent customer service to residents, handling enquiries, bookings and appointment changes.
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Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity.
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Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time).
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Work closely with supervisors and operatives to coordinate daily workloads and optimise routes.
*
Manage emergency and priority works appropriately, escalating to out-of-hours services only when required.
*
Monitor work in progress, ensuring jobs are progressed and closed within target timescales.
*
Ensure operatives are correctly using and updating PDAs and digital systems.
Responsibilities
*
Provide excellent customer service to residents, handling enquiries, bookings and appointment changes.
*
Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity.
*
Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time).
*
Work closely with supervisors and operatives to coordinate daily workloads and optimise routes.
*
Manage emergency and priority works appropriately, escalating to out-of-hours services only when required.
*
Monitor work in progress, ensuring jobs are progressed and closed within target timescales.
*
Ensure operatives are correctly using and updating PDAs and digital systems.
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