Job Description

Schedule & Support Co-ordinator

Full time, permanent (occasional weekend work required)

This role helps improve how reliable our sailing schedules are and supports making our services run better.
With training, your main focus will be managing schedules. You will also be the first person people contact about schedule issues and will help manage the schedule system.

You will work closely with teams in our Geneva Head Office, Planning, and local agencies to improve schedules, fix problems, and make sure operations run smoothly and at the right cost.

How you will help us and what you can expect

  • Update sailing schedules every day
  • Make sure the end port of each region is correct when route changes affect the original plan
  • Ensure all sailings within the next 5 weeks have a vessel assigned or are confirmed as cancelled
  • Identify sailings with no vessel (TBN) and work with Network and Planning to decide next steps
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