Job Description
Leading AI and Business Solutions Microsoft Partner are recruiting for an experienced ACTIVELY SC CLEARED Microsoft 365 Support Engineer to join a leading defence organisation supporting critical Microsoft 365 services.
Due to the highly secure nature of the environment, this role requires candidates to hold active SC Clearance and be a UK National.
Working onsite in Reading five days per week, you will be responsible for providing Level 1 and Level 2 support across the Microsoft 365 estate, ensuring services remain available, secure and operating to agreed service levels. This is an excellent opportunity to work within a mission-critical environment supporting modern workplace technologies.
Key Responsibilities:
Due to the highly secure nature of the environment, this role requires candidates to hold active SC Clearance and be a UK National.
Working onsite in Reading five days per week, you will be responsible for providing Level 1 and Level 2 support across the Microsoft 365 estate, ensuring services remain available, secure and operating to agreed service levels. This is an excellent opportunity to work within a mission-critical environment supporting modern workplace technologies.
Key Responsibilities:
- Provide Level 1 and Level 2 support across the Microsoft 365 platform.
- Take ownership of incidents and service requests through to resolution, meeting agreed SLAs.
- Troubleshoot an...
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