Job Description
Key Responsibilities:
- Implement and configure SAP FSM based on business requirements.
- Integrate SAP FSM with backend SAP systems (S/4HANA, ECC).
- Design end-to-end service processes for field operations, including dispatching, scheduling, mobile access, and reporting.
- Work closely with stakeholders to gather requirements and translate them into functional specifications.
- Provide support during all project phases: blueprinting, realization, testing, go-live, and hypercare.
- Train end-users and support change management.
- Collaborate with technical teams for data integration and custom developments.
Technical Skills Required:
- Strong experience in SAP Field Service Management (FSM).
- Knowledge of SAP Service Cloud and C/4HANA is a plus.
- Experience with SAP FSM mobile app configuration.
- Integration experience with SAP ERP (S/4HANA/ECC) using SAP BTP, PI/PO, or CPI.
- Familiari...
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