SAP Data Services

Role Summary

• Strong analytical and problem-solving capabilities
• Excellent communication skills with experience in international client interactions
• Hands-on experience with CRM, Master Data, and Service Ticket handling
• Understanding of data flow across ERP modules
• Intermediate proficiency in MS-Excel for data computation
• Skilled in referencing multiple documentation sources including SOPs, process maps, and user guides
• Ability to evaluate system strategies, monitor system behaviour, and escalate abnormalities to stakeholders

Job Description

• Executes data processing tasks following defined procedures and guidelines
• Conducts basic research to gather necessary data
• Escalates requests with insufficient information as per the escalation matrix
• Updates the e-Knowledge Base and documents new scenarios
• Recommends improvements to processes and systems
• Analy...