SAP Consultant

At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers, and their clients.

Responsibilities

• Execute troubleshooting for master /transactional data errors, configuration issues, and access-related problems

• Escalate complex issues to L2/L3 support with complete documentation

• Provide first-level support for multiple SAP modules

• Handle user account management (password resets, user unlocks, access provisioning)

• Monitor background job failures

• Diagnose and resolve common SAP issues using SAP Notes and knowledge base resources

• Document resolutions and update knowledge base with troubleshootin...