Job Description

Abacus is seeking a Mid-Level Support Engineer with 3–6 years of SAP Commerce (Hybris) experience to provide Level 2 and 3 application support. The role involves investigating production issues, root cause analysis, and applying configuration and code fixes to maintain system stability.

The candidate will work across cross-functional teams, handling incident management and ensuring SLA-driven resolutions while collaborating on improvements to the knowledge base and runbooks.

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