SAP BASIS Digital Customer Engagement Manager

We are looking for people with SAP brownfield migration and hyperscaler exposure for PL Requirements.

• Proven hands-on technical experience
• Basis skillset with migration experiences from on-Prem to the cloud environment
• Hyperscaler understanding nd experience
• Understanding of Technical Managed Services and related ITSM processes
• Excellent internal and external stakeholder management, presentation and communication skills
• Customer focus / Networking / Relationship Building/ Results-driven / Self-organized

Responsibilities

• Advise customers on technical architecture and landscape issues.
• Support de-escalation of critical customer situations, working with relevant SAP teams.
• Participate in customer release and maintenance activities.
• Provide ongoing technical support and continuous knowledge transfer.
• Review account status and transition accounts as v...