Job Description

Key responsibilities




  • Monitor ServiceNow queues for SAP PP/PI and MM incidents, requests, and problems.




  • Perform ticket triage, impact analysis, root cause analysis, and functional troubleshooting.




  • Work directly with manufacturing, planning, procurement, and supply chain users to understand issues and validate fixes.




  • Perform approved SAP configuration changes for break/fix issues and minor enhancements.




  • Coordinate with ABAP, integration, master data, and cross-functional teams where needed.




  • Support test evidence capture, deployment, hypercare, documentation, and continuous improvement activities.




Ready to Apply?

Take the next step in your AI career. Submit your application to Confidential today.

Submit Application