Job Description
Responsibilities:
- Deliver the solution on timely manner
- Transfer the functional specification to Technical specification
- Plan and execute internal Unit testing and integration testing
- Identify root causes, proposing test cases and fixes, and developing new debugging tools while working closely with product teams
- Involve in the Level 1, Level 2 and Level 3 Support projects, including responding and solving the issues raised in the tickets.
- Adhere and support requirements gathering, produce documentation, training, system configuration
- Troubleshoot and resolve client support tickets
- Work collaboratively with the Technical/AMS lead to address outstanding issues
- Work closely with customers, IT Functional to handle day to day support and maintenance to resolves outstanding incidents in a timely manner, provide continuance improvement opportunities.
- Participate in the project tea...
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