Job Description
Summary of Position:
Key Responsibilities:- Analyze support issues in interaction with functional team members and business analysts. Report delays and risks to team leads.- Supports existing and new interfaces and has good understanding of integration with 3rd party tools.- Collaborate with many teams including security, functional, development and operations support groups to efficiently and effectively deliver operational excellence. 3rd party teams are on-site, off-shore and in-house.-
- Collaborates with other Alcon IT groups in order to solve technical issues. Establishes and monitors escalation of problems.-
- Collaborate with Change and Release Management to ensure a stable operating environment during any transitions and changes.- Collaborate with Integration Management to ensure stable operating environment.- Ensure all processes are in compliance with Alcon’s policies and procedures.- Ensure process adherence to the defined process.- Implement and support projects i...
Key Responsibilities:- Analyze support issues in interaction with functional team members and business analysts. Report delays and risks to team leads.- Supports existing and new interfaces and has good understanding of integration with 3rd party tools.- Collaborate with many teams including security, functional, development and operations support groups to efficiently and effectively deliver operational excellence. 3rd party teams are on-site, off-shore and in-house.-
- Collaborates with other Alcon IT groups in order to solve technical issues. Establishes and monitors escalation of problems.-
- Collaborate with Change and Release Management to ensure a stable operating environment during any transitions and changes.- Collaborate with Integration Management to ensure stable operating environment.- Ensure all processes are in compliance with Alcon’s policies and procedures.- Ensure process adherence to the defined process.- Implement and support projects i...
Ready to Apply?
Take the next step in your AI career. Submit your application to Alcon today.
Submit Application