Job Description

Overview

We are seeking an experienced Sr., Lead & Salesforce Architect to join our team in a tactical capacity, working closely with an existing Salesforce development team to address backlog management, feature enhancements, and system optimization.

This role requires a strong technical background in Salesforce Service Cloud, Apex, and Lightning Web Components (LWC), with a focus on best practices, refactoring, and performance improvements.

Key Responsibilities

Salesforce Development & Feature Enhancements

  • Develop, enhance, and optimize Service Cloud functionality to improve customer and agent experiences.
  • Design and implement Apex triggers, batch processes, and integrations to support business requirements.
  • Build and maintain Lightning Web Components (LWC) for improved user experience and performance.
  • Collaborate with stakeholders to understand business needs a...

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