Job Description
MAIN PURPOSE
The Salesforce Developer will operate within the Client Interactions area, part of Group Platforms LNR (Luxury New Retail). You will be joining a dynamic team where you will support our worldwide Salesforce initiatives that are aiming at delivering a tailored solution to our Customer Relation Centres (CRC) and all our client facing teams. Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage CTI.
In collaboration with the Technology Team Lead, you are part of the team delivering successful features and automations that make the operational activities of our CRCs more efficient. You will develop new business functionalities and complex technical improvements to ensure the tool works properly while also insuring a smooth integration of LiveChat capabilities.
Under the supervision of the Senior Developer, you will work closely with the Business Analysts to engineer the solutions to busine...
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