Salesforce Service Cloud Advisor (Monterrey)

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Responsibilities

• Advise on platform selection, architecture decisions, and technology cost optimization
• Design and implement industry-leading technology assets tailored to business needs
• Act as a Subject Matter Expert (SME) in Salesforce Service Cloud and platform strategy
• Collaborate with cross-functional teams to ensure effective delivery and alignment
• Take ownership of team decisions and contribute to key strategic initiatives
• Analyze complex challenges and recommend actionable strategies to optimize platform performance
• Partner with stakeholders to influence outcomes and elevate quality standards
• Support team growth by sharing knowledge and best practices

Requirements (Must Have)

• 3 years of experience in enterprise platform consulting, advisory, or related roles
• Advanced proficiency in Salesforce Service Cloud
• Ability to collaborate...