Job Description
Responsibilities
- Own end-to-end configuration of Salesforce CPQ and/or ARM solutions including product catalog, pricing rules, discount schedules, approval workflows, amendments, renewals, and order management
- Participate in requirements gathering sessions and translate business needs into documented functional specifications
- Conduct solution design and gap analysis for CPQ/ARM workstreams on net-new implementations and optimization engagements
- Build and maintain configuration documentation, testing artifacts, and handoff materials
- Support UAT, go-live preparation, and hypercare activities
- Serve as a day-to-day point of contact for assigned workstreams and facilitate working sessions with client stakeholders
- Proactively surface risks, blockers, and scope considerations to the engagement lead
- Contribute to the development of reusable assets, accelerators, and internal knowledge base documentation
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