Job Description

Job Description
Insight Global is seeking an experienced Product Manager to support a large hospital system as they modernize their IT Service Management (ITSM) and Configuration Management Database (CMDB) capabilities through a Salesforce implementation. This individual will play a key role in leading product strategy, gathering requirements, managing stakeholders, and driving the successful design and rollout of a new Salesforce environment supporting enterprise IT operations.
The ideal candidate will have a strong product management background, exceptional stakeholder management skills, and experience working with technical and operational teams within complex enterprise environments. Prior experience with ITSM, CMDB, or IT operations workflows is highly preferred.

Day-to-Day Responsibilities
 • Partner with IT leadership, service desk, infrastructure, security, application support, and desktop support teams to gather requirements and translate operational needs in...

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