Job Description

This posting is for a pending award.


As a Salesforce Platform Specialist & Analyst , you will leverage advanced administration and development skills to optimize and enhance the Salesforce ecosystem while ensuring alignment with institutional goals.


This dual role involves configuring, customizing, and building scalable solutions using declarative tools and programmatic development, as well as integrating external systems to drive operational success.


You will also gather and document business requirements, collaborate with stakeholders, and produce clear, high-quality documentation to support end-users, administrators, and developers.


By combining technical expertise with analytical and communication skills, you will play a key role in maintaining Salesforce Sales Cloud, Service Cloud, and Education Cloud, improving student engagement, and fostering a sustainable, high-performing CRM environment.


RESPONSIBILITIES :


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