Job Description
Job Description: Salesforce CRM CoE Lead
Core Experience & Skills:
The Salesforce CRM CoE Lead will spearhead the client’s Center of Excellence (CoE) initiative - driving demand shaping, team structuring, commercial definition, operating model design, hiring, and service delivery initiation. This role serves as a critical bridge between business stakeholders and the Infosys team, requiring deep Salesforce domain expertise, strong CRM/CoE SME capabilities, and the ability to influence and build relationships with C-level executives
Establish and lead a Salesforce Center of Excellence (CoE), including defining frameworks, best practices, and delivery /governance
Design and implement Salesforce-centric solutions and technical architectures across multiple Salesforce Clouds
Define and enforce standards for data architecture, integrations, and security models within the Salesforce ecosystem
Build and maintain strong relationships with senior client stakeholders, acting as ...
Core Experience & Skills:
The Salesforce CRM CoE Lead will spearhead the client’s Center of Excellence (CoE) initiative - driving demand shaping, team structuring, commercial definition, operating model design, hiring, and service delivery initiation. This role serves as a critical bridge between business stakeholders and the Infosys team, requiring deep Salesforce domain expertise, strong CRM/CoE SME capabilities, and the ability to influence and build relationships with C-level executives
Establish and lead a Salesforce Center of Excellence (CoE), including defining frameworks, best practices, and delivery /governance
Design and implement Salesforce-centric solutions and technical architectures across multiple Salesforce Clouds
Define and enforce standards for data architecture, integrations, and security models within the Salesforce ecosystem
Build and maintain strong relationships with senior client stakeholders, acting as ...
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