Salesforce CRM Analytics

Role Description:

• Lead discussions with customer stakeholders to gather and groom business requirements specific to Salesforce CRM Analytics (CRMA).
• Collaborate with Technical Product Owners (TPOs) and Solution Architects (SAs) to capture and refine functional and technical inputs for CRMA user stories.
• Design and implement the technical and architectural components of Salesforce CRM Analytics solutions.
• Build and demo dashboards to business stakeholders; gather feedback and iterate as needed.
• Provide expert consultation to the CRMA delivery team and resolve complex technical and business queries.
• Ensure solution design and implementation align with Salesforce and industry best practices.
• Translate insights into meaningful business stories with proper verification and validation of data.
• Mentor and coach junior team members in dashboard design, dataflows, and CRMA-specific developmen...