Salesforce Commerce Cloud BA

Responsibilities:

* Gather and analyze business requirements from stakeholders, including marketing, merchandising, operations, and customer service teams.

* Translate business requirements into clear, concise, and testable user stories and functional specifications for the Salesforce B2C Commerce platform.

* Develop a deep understanding of the Salesforce B2C Commerce platform, its capabilities, and limitations.

* Collaborate with technical teams (developers, architects) to design and implement solutions that meet business needs and align with platform best practices.

* Configure and customize the Salesforce B2C Commerce Business Manager to support business requirements.

* Create and maintain process flows, data models, and other relevant documentation.

* Participate in testing efforts, including developing test plans and test cases, and ensuring the quality of implemented solutions.

* Facilitate communication and collaboration between...