Job Description
Salesforce Application Support Engineer
Location: Coimbatore (Hybird)
Shift: 24/7 Support (Rotational Shifts)
Experience: [4-7 Years]
About the Role:
We are looking for a Salesforce Application Support Engineer who has experience in shift rosters, 24/7 support, and managing a small team. The ideal candidate should have expertise in handling ticketing tools (JIRA or any other) and strong Experience in Salesforce.
Key Responsibilities:
24/7 Support & Shift Roster Management
- Work in rotational shifts to provide uninterrupted support.
- Ensure smooth handover between shifts.
Incident & Ticket Management
- Handle, track, and resolve tickets in JIRA or any other ticket...
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