Salesforce Application Support Analyst

Overview

Job Title: Salesforce Accounts Receivable (AR) Business Systems Analyst

Location: Toronto, ON (1-2 days in the office based on business need)

Responsibilities

• Support TFO operational needs including system bug triage, business process support, technical advisory, business requirements gathering, managing SOX controls, and system configuration for AR.
• Create and maintain technical and process documentation
• Support large company projects and other initiatives that impact AR Operations systems.
• Work closely with IT and other business units to execute new technology or functionality implementations.
• Facilitate and maintain partnerships with key system and business stakeholders
• Identify areas of improvement to increase process efficiencies and data integrity. Providing solutions in accordance with industry best practices and company policy.

Required Skills/Experien...