Job Description

**RH**:Omar Gonzalez
**Location**:Ciudad de Mexico
**Industry - Sector: MALS**
**What you’ll do?**
- Work on simple, medium, complex incidents and also work on JIRA user stories.
- Work with the India Offshore team on issues where team is struggling, host scrum call as the scrum master, hosts sprint planning calls, provide guidance to team on Salesforce issues.
- Also responsible for coordinating with team and client as well as responsible for attending calls with client on any major issues and provide necessary solution
**What you’ll bring**:
- Sr. SalesForce professional to work on a Support/Maintenance engagement with minor enhancements in scope.
- Understands requirements from client, Scrum master as well. Hands on knowledge and experience in SalesForce CRM, in Sales/Service clouds
- Skills: Strong technical capability in Salesforce Configuration and customizations including LWC and integration knowledge (Sales and Service Clouds). Great communication ...

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