Job Description

MECCA is currently seeking a Salesforce Administrator/Developer to join our Digital team on a permanent basis.

The Role You Could Play

The Salesforce Administrator / Developer – Service & Loyalty Cloud is responsible for administering, maintaining, and enhancing the Salesforce platform while also acting as a trusted advisor to business stakeholders.

This role is a hands-on member of MECCA’s Salesforce platform team, responsible for configuring, maintaining, and enhancing our Salesforce Service Cloud and Loyalty Cloud solutions that support our customer care and loyalty experiences. This role ensures Salesforce remains stable, secure, and efficient, while enabling continuous improvement by understanding requirements and designing and delivering functional solutions.

Key responsibilities include:

  • Platform Health & Security – Administer Salesforce environments, manage users/permissions, conduct security reviews and audits, oversee releases, data...

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