Salesforce Administrator

We are seeking a skilled and motivated Salesforce Admin to join our dynamic Salesforce Production Team. The ideal candidate will have a strong background in Salesforce administration, exceptional problem-solving skills, and the ability to thrive in a fast-paced, collaborative environment.

As a Salesforce Admin, you will be responsible for managing and optimizing our Salesforce platform, ensuring its smooth operation, and supporting our internal teams in leveraging Salesforce to meet business objectives. Production team will work according to other Salesforce architecture design teams on different solutions.

Major Responsibilities

1. Ticket Handling:

• Provide day-to-day support to Salesforce users, troubleshooting and resolving issues promptly.
• Manage and prioritize Salesforce-related tickets in the ticketing system, ensuring timely resolution of issues.
• Analyse and resolve incidents, problems, and req...