Sales Team Manager - Contact Centre

Self Pay Manager | Seaham | Competitive salary plus excellent benefits | Permanent - Full time

Spire Healthcare’s Patient Support Centre in Seaham are recruiting for a Sales Manager to lead our patient ‘Self Pay’ teams.

Responsibilities

The purpose of the Sales Manager is to deliver the AOP Self Pay activity and revenue target within the hospitals supported by the Patient Support Centre (PSC). To achieve this the Sales Manager will:

• Lead, manage and support the PSC sales teams to deliver their Annual Operation Plan (AOP) revenue targets.
• Track, evaluate and improve the sales and conversion contribution of self-pay patients within the PSC hospitals, delivering a programme of process simplification and standardisation, continuous learning, training and improvement.
• Identify opportunities and deliver PSC and central approaches to sales functions.
• Design and deliver new ways of working to improve and maintain Spi...