Job Description

Description


The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.

Responsibilities:

  • Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
  • Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
  • Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
  • Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
  • Collaborate with stakeholders and product teams and participate and contrib...

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