Sales Support Specialist - Industrial Automation

Are you passionate about supporting sales teams, solving customer challenges, and keeping operations running smoothly? Join our Industrial Automation team and play a key role in helping OEM customers across Eastern Canada succeed. In this fast-paced position, you'll collaborate with sales, customer service, logistics, and product teams while leveraging innovative technologies, including AI tools, to deliver an exceptional customer experience and drive business growth What will you do? Support OEM Sales Representatives with daily administrative and sales support activities. Manage customer follow-ups, quotations, opportunities, and order-related requests. Coordinate actions with Customer Care Center (CCC), Customer Service, Logistics, Finance, Marketing, and Product teams. Escalate and track delivery, service, and customer issues through resolution. Maintain accurate CRM data, opportunities, forecasts, and customer records. Prepare reports, dashboards, presentations, and business review...