Job Description
Our Client is a leading AI -powered document and workflow automation. Currently, they are seeking for a Sales Support Representatives enable Sales AE's to focus maximum time on selling by supporting on admin tasks and being the primary link to all other back -office functions to help ensure orders as processed compliantly but as efficiently as possible.
Key Responsibilities:
Supports Account Executive (AE) and Customer with all customer -impacting questions and requests:
· Provide Primary point of contact and handle inquiries with request
· Prompt responses to phone calls and emails
· Redirect requests/issues to appropriate functions
· Ownership of issues through to resolution
· Refer to Common Requests for examples
· Provide information on our solutions and services
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