Sales Support & Customer Engagement

We’re looking for a warm, organised and people-focused individual to join our team in a Sales Support and Customer Engagement role.
 
This Melbourne-based position offers a hybrid work arrangement and a supportive team environment, within a growing and fast-moving business. There is a strong focus on building meaningful relationships and converting enquiries into genuine, qualified appointments for our sales team.
 
About the role

• Managing inbound enquiries from our database
• Proactively following up existing enquiries within the database to re-engage customers and guide them toward booking an appointment
• Having thoughtful conversations to understand each customer’s situation
• Pre-qualifying leads and booking appointments for the sales team
• Meeting Melbourne-based clients face-to-face where required
• Supporting the broader sales team, in...