Sales Support Coordinator

Responsibilities

• Process sample requests and account updates via CRM


• Assist with Failure Analysis and follow-up on quality reports


• Manage NCNR forms and backlog resolution


• Update cross-reference files and customer portals


• Handle PO confirmations within 48 hours


• Upload product change notifications and chemical compliance documents


• Track credit/rebill approvals and lead time updates

Qualifications

• Diploma or GCE ‘A’ Level


• Minimum 1 year in sales or customer service


• Electronics industry experience is an asset

Skills

• Strong sense of urgency and attention to detail


• Ability to prioritize multiple tasks


• Proficient in Microsoft Office


• Customer-focused and team-oriented

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