Sales Support Administrator

Job Responsibilities:

1. Sales Administration

• Provide day-to-day administrative support to the sales team.
• Prepare, process, and maintain sales documents, including quotations, sales orders, invoices and related records.
• Maintain accurate sales records, customer databases and CRM updates.
• Track sales orders, deliveries, and payment status in coordination with finance and operations.

2. Coordination & Customer Support

• Act as a key point of contact between the sales team, customers, and internal departments.
• Attend to and resolve customer inquiries and issues related to orders and documentation.
• A proactive approach to problem-solving and willingness to take initiative to interact with client on the delivery date, datasheet and assist on preparing price / quotation. Streamline processes and resolve inquiries.
• Deliver parts to local customers and vendors as required.
• Perform addi...