Sales & Service Representative

Description

Respond directly to customer requests and support the Account Manager team regarding applications, product selection, and installation of industrial rubber products. You'll spend time interacting with customers to determine their needs and then helping to meet that need. You will have a direct impact on customer satisfaction, retention, and sales results. Responsibilities include: Provide technical customer support and problem solving for rubber applications, systems and supporting components to customers and our own Branch sales/support associates Professional point of contact for customer quotes and product sourcing Build customer satisfaction and sales by providing assistance for product selection, interchange & replacements, cycle time reductions, and improving overall customer satisfaction Timely and accurate reporting

Additional Skills & Qualifications

Ability to read / understand technical drawings Listening, negotiating, and effective questio...