Job Description
Location: Hermosillo, SO
Position Overview
We are seeking Sales Representatives to support a variety of campaigns for well‑known brands. In this role you will connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences.
Key Responsibilities
- Make outbound and receive inbound calls in a professional and courteous manner
- Educate customers on products and services, identifying upsell opportunities
- Understand customer needs and recommend tailored solutions
- Use internal systems to manage accounts and process transactions accurately
- Research and resolve customer issues, coordinating with other departments as needed
- Accurately document customer interactions and follow established procedures
- Adhere to scripts, policies, and compliance standards
- Maintain confidentiality and handle s...
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