Job Description

Job Responsibilities

  • Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK® services
  • Sells TWO MEN AND A TRUCK® services (moves, packs, storage, load only, unload only etc.) and products (boxes, packing supplies etc.) to customers
  • Asks open-ended, probing questions to determine customer requirements and expectations
  • Directly and accurately inputs information into “Movers Who Care®” software to estimate cost for customers, as well as scheduling needs for movers, drivers and trucks
  • Makes recommendations according to customer's needs on moving services, boxes, supplies and equipment and other value-added services; may recommend alternate services and/or products based on cost, availability or customer specifications
  • Educates customer on terminology, policies and procedures, anticipated delays and any additional information n...

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