Sales Quality engineering

Company Profile:
Our client is a global leader in automotive technology, driving innovation in mobility solutions like electrification, thermal systems, and smart electronics.

Job Summary:
Responsible for managing customer claims by verifying issues on-site, coordinating with plant teams for investigations and reports, and ensuring timely communication and resolution. This role also involves negotiating with customers and supporting quality-related activities to meet deadlines and maintain satisfaction.

Job Responsibilities:

• Handle customer complaints and inline claims with timely inspections, corrective actions, and reporting.
• Collaborate with OGC and internal teams to improve pass-through product quality and share performance data.
• Respond to customer issues on the same day and monitor new product quality for the first three months.
• Prepare and submit monthly quality reports to sales management.
• Support internal a...