Sales Operations Supervisor

PURPOSE OF JOB

The Sales Operations Supervisor leads and coordinates a team responsible for OE support, stock availability for priority customers, ensuring FIFO stock is proactively monitored, CRM processes are followed by Sales Executives, goods returns, pricing as well as cost optimisation – thereby ensuring efficient and accurate sales operations.

CRITERIA

1. Pricing and Sales Ops:
   
   
   
   • Approve Salesforce pricing override requests in line with SOP and within LOA
   
   
   • Request the multiple be changed on specific sizes or products to either increase or decrease the price
   
   
   • Authorise price adjustments within LOA
   
   
   • Authorise Credit Notes/Returns for Business within LOA
   
   
   • Authorise cost increases if there is less than 2 weeks stock on hand within LOA
   
   
   • Authorise cost increases if it is clear there will be stock out on that siz...