Job Description

As a Sales Operations Specialist, you will play a key role in supporting the success of our North America Sales organization. Working collaboratively with a team of colleagues, you will perform critical account maintenance and revenue-generating activities that support the sales process from order entry through completion.

This is a hybrid role, three days per week onsite in the Lawrenceville office.

• Process customer and partner orders and quotes via web and phone while ensuring accuracy and completeness.
• Perform advanced account maintenance, including updates, modifications, and data entry.
• Review, validate, and process sales orders, making corrections as needed to ensure accuracy.
• Investigate and resolve complex order processing issues involving technical or product-related requirements.
• Process customer transactions, including subscriptions, cancellations, account modifications, upgrades, downgrades, and migrations.
• Collaborate across dep...

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