Sales & Operations Planner

Key responsibilities : 

Manage the entire sales cycle : 

• Applies administrative procedures for order processing in accordance with internal processes in order to contribute to the compliant execution of sales operations.
• Enters and tracks customer orders, ensuring the reliability and accuracy of the data entered in order to guarantee sales compliance.
• Manages customer claims and complaints related to orders entered and invoiced in order to build customer loyalty and ensure their satisfaction
• Prepare sales contracts in accordance with current templates and procedures to ensure contractual compliance.

Planning :

• Develop monthly procurement plans based on sales forecasts 
• Track and update purchase order availability dates in SAP to ensure reliable supply.
• Adjust plans according to changes in demand and constraints.