Job Description

Sales Operations Manager
This role is responsible for managing the full freight movement lifecycle — from securing clients and negotiating rates to dispatching, tracking, and ensuring successful delivery. The ideal candidate has a brokerage background, thrives in a fast-paced environment, and excels at multitasking, problem-solving, and relationship-building.

Responsibilities
  • Source carriers and negotiate competitive rates for truckload and LTL freight across various lanes
  • Manage the entire shipment lifecycle: booking, dispatching, tracking, delivery confirmation, and documentation
  • Source new clients and generate freight volumes
  • Build and maintain strong relationships with carriers and customers to drive recurring business
  • Monitor shipments in real time and proactively resolve service issues, delays, and accessorial needs
  • Ensure accurate entry of load data, rate confirmations, and tracking updates into...
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