Sales & Operations Coordinator

Company Overview Serta International Pte Ltd is the sole distributor and licensee of Serta Inc. USA in Singapore, marketing and distributing a wide range of high-quality mattresses and bedding products through flagship stores and major department stores. Job Summary You will support daily sales and operational activities by coordinating order processing, managing customer communications, and liaising with internal teams to ensure timely delivery and accurate documentation. Responsibilities Prepare accurate sales quotations, sales orders, invoices, delivery orders, and related documents promptly to support sales operations Coordinate with customers to manage order processing, delivery schedules, product inquiries, and follow-up actions Monitor and track sales orders, pending deliveries, and outstanding issues to ensure timely completion and customer satisfaction Liaise with operations, warehouse, procurement, and finance teams to maintain smooth workflow and resolve issues Maintain and ...