Sales Manager Training Services (m/f) (Hamilton)

Responsibilities

• Managing sales team and floor management.
• Training and people development; building a talent pool of future managers.
• Recruitment: conducting interviews, hiring and onboarding.
• Resolving customer issues and providing a positive, seamless service experience.
• Managing daily store operations; ensuring company policies and procedures are met.
• Ensuring general safety and security of stores, associates, and customers.
• Conducting daily and weekly sales meetings.
• Preparation and management of sales promotions and contests.
• Maintaining open communication with all departments within the store, supporting the team of associates, and creating an environment of teamwork, support, and collaboration.
• Liaising with the home office to share feedback and access information; supporting the General Manager and other department managers.
• Strong leadership and people skills; leads b...